Shipping policy
Confirm Order Information
We will send you an email within 24 hours to confirm the order information and shipping address. We will only process the order information after you confirm it.
Ready for shipment
After confirming the information with you, we will send you another email before shipping, which contains the logistics order number, logistics company and inquiry address so that you can better check the location of the product.
How long does it take to arrive
Since the time required for each region is different, the calculation starts from the time when our goods are shipped. The general time limit is 7 days-15 days-30 days. If it exceeds 30 days, we will issue a full refund. To express our apologies, we will give you a $30 shopping voucher.
Product arrives
In order to ensure the rights and interests of both parties, we will also follow up the logistics situation of the product at the same time. We will adopt the process of signing for it in person. If it causes any trouble, please understand.
confirm the receipt of goods
If you have any dissatisfaction after receiving the goods, you can contact us. Our contact information is as follows: email: info@syluxury.shop, . We look forward to your next shopping and wish you a happy life.
